Understand the situation
Who is coming? What do they need to know? Where does the conversation usually get difficult? We start with those questions.
A company tour, a customer call or a meeting with international colleagues. Your team prepares and practises the situations it actually faces.
Your team is preparing for international visitors. Or a call with a customer keeps going wrong. We use the real situation, with the people, questions and places involved.
English or German is our working language. Together we prepare, try it out and discuss what happened.
The usual format: three to 15 participants, meeting weekly for 60 to 90 minutes over six months, online or in person.
Who is coming? What do they need to know? Where does the conversation usually get difficult? We start with those questions.
The team gathers what it wants to say. We work on expressions, roles and the flow of the conversation.
One person welcomes the visitors, others take the guest roles. We try the conversation, discuss what worked and go again.
Shared notes capture useful expressions and next steps. Each participant develops a daily routine with me, which we review and adapt during the sessions.
The usual group size is three to 15 participants. We discuss what works for your team and the situations you want to practise.
The usual format is a weekly session of 60 to 90 minutes over six months. We agree the specific scope and schedule before we start.
Both are possible. When the location is part of the situation, working there can be particularly useful.
We discuss what the team has tried at work, what has become easier and what needs another round. Notes and agreed next steps help us carry that into the following session.
That depends on the team and scope. After our first conversation, I send you a specific offer.
A free 30-minute conversation to talk about your situation and see whether working together makes sense.
Book a first conversation